55FF17B8-C1B4-42B7-A743-21EB38AF6917.png

FAQS/CONTACT

What is your return policy?

At this time we do not support Returns, unless the item you ordered is out of stock at the time the order was placed. 

We do support exchanges of sizes, and/or if you would like exchange another product. You are responsible for the item to be returned back to us. Please contact blackactivewear@gmail.com to set up a time to return to me for local Houston customers. If item/s need to be ship back, you are responsible for the cost of shipping. Cost can be between $3-8 depending on the number of items shipped back. The best shipping rates is with USPS. 

HOW TO CONTACT ME?

IG - @Blackactivewear

Email -blackactivewear@gmail.com

Text "SUPPORT" to 1-866-944-0531

SHIPPING?

Items are shipped out within 3-5 days. Shipping cost varies by how many items and the weight of the package. Shipping is calculate at checkout by USPS. 

What are the payment options?

Card

We accept all valid major credit/debit cards. 


Manual Payment

Manual Payments are only for Local Pickup (Houston Only) customers. Please select this option at checkout, ONLY if you are in Houston.  

Manual payments includes 

-Cash App - $blackactivewear

-Paypal - rodneshabrown@gmail.com

-Cash at Pick Up Location 

-Zelle - 281/635/8848 

Buy Now, Pay Later 

We accept Sezzle as a buy now pay later option at checkout. This is a third party site that allows you pay in 4 payments, every 2 weeks with Sezzle. At checkout it will direct you to their website to complete the application. NO CREDIT CHECK, and then redirect you back to our site to complete your checkout process.  

Do you sell gift cards?

We ONLY sell online gift cards at the moment! The gift card will be send to you via email, unless you requested it to be sent directly to the recipient. The amount range from $20-100 on site. Custom amounts must be requested by email to blackactivewear@gmail.com

Feedback/Something happen to my item

Feedback can be sent to blackactivewear@gmail.com
If case your item/s are damage, please contact me directly at 281/635/8848 or blackactivewear@gmail.com. We will gladly help figure out what's best to do case by case!

 
iphone

Contact Us

Thanks for submitting!